Job Summary
- Employer: Umalusi – Council for Quality Assurance in General and Further Education and Training
- Job Type: Full-time
- Location: Mbabane, Eswatini
- Category: Education & Training
- Closing Date: 2026-09-28
Key Responsibilities
- Manage the payroll office and ensure payment compliance. Ensure that monthly salaries and external payments are effected by the Payroll Practitioner through verification. Ensure that all yearly increments/adjustments/increase in 1 allowances are effected accordingly where applicable. Assist with internal and external stakeholder queries pertaining to payroll matters. Develop, implement and maintain Policies and Procedures. Provide a monthly report to the Manager: Payroll and Records Administration on the payroll sub-unit regarding progress and/or any challenges. Oversee the monthly payroll process by verifying the staff remuneration – salaries, additional benefits, and claims. Liaison, reconciliation, and payment of salary deductions to other government agencies and third parties. Ensure that accurate statutory reports are submitted timely to ensure compliance. Oversee Compensation Fund administration by ensuring that Injuries on Duty (IODs), Compensation Fund claims, and annual Return of Earnings submissions are processed accurately, timeously, and in compliance with legislative requirements.
- Manage the registry office and ensure compliance with the file plan. Ensure that a retention and disposal program is implemented. Develop, implement and maintain Information and Records Policies and Procedures. Provide a monthly report to the Manager: Payroll and Records Administration on the Information and Records sub-unit regarding progress and/or any challenges. Attend to all document management-related enquiries from staff members.
- General managerial functions which would include functions such as: Management of staff members’ performance assessments * Management of staff leave * Provide reports and assistance to both internal and external auditors as and when required * Any other delegated functions as and when required.
Requirements
- A recognised three-year post-matric tertiary qualification (NQF level 7) in Financial Management, Accounting, Cost & Management Accounting, or Human Resource Management. Three (3) years of payroll experience. Two (2) years of supervisory experience.
How to Apply
Frequently Asked Questions
What qualifications do I need to apply for an Assistant Manager: Payroll and Records Administration role at Umalusi or similar institutions in Eswatini?
You typically need a bachelor's degree in Human Resources, Accounting, Business Administration, or a related field. Professional certifications such as IPMZ (Institute of People Management Zimbabwe) or SABPP (South African Board for People Practices) are highly valued. Experience with payroll systems and records management software is often essential.
What are the typical day-to-day responsibilities in this payroll and records administration role?
You will oversee monthly payroll processing, ensure compliance with tax and pension regulations, and maintain accurate employee records. The role involves liaising with government departments like the Eswatini Revenue Authority and handling confidential personnel documentation. You may also supervise junior staff and prepare reports for senior management.
How does workplace culture in Eswatini's education sector affect this administrative role?
Eswatini's education sector values hierarchy and respect for authority, so reporting structures are typically formal and clear. Punctuality and professional dress are important, especially in quality assurance bodies like Umalusi. Building relationships across departments is key, as collaboration between academic and administrative staff is expected.
What career progression opportunities exist for someone in payroll and records administration in Eswatini?
With experience, you can advance to Manager or Director of Human Resources within educational institutions or government departments. Some professionals transition into consultancy roles or move to larger regional bodies like SADC education organizations. Further qualifications in strategic HR or an MBA can accelerate progression to executive levels.
What benefits are typically offered for this level of position in Eswatini's public and quasi-governmental education sector?
Benefits usually include medical aid coverage, pension contributions through the Eswatini National Provident Fund or similar schemes, and generous annual leave entitlements. Housing allowances and transport subsidies may be available depending on the employer. Specific packages vary by institution and are often negotiated based on experience and qualifications.
How should I apply for this role, and what do employers in Eswatini prioritize in candidates?
Submit a detailed CV, certified copies of qualifications, and a cover letter addressing the specific job requirements through the advertised channels. Employers prioritize candidates with proven payroll experience, knowledge of Eswatini labor laws, and strong attention to detail. Demonstrating integrity and discretion with confidential information significantly strengthens your application.