Job Summary
- Employer: UMALUSI
- Job Type: Full-time
- Location: Mbabane, Eswatini
- Category: Finance
- Closing Date: 2026-09-28
Key Responsibilities
- Manage the payroll office and ensure payment compliance.
- Ensure that monthly salaries and external payments are effected by the Payroll Practitioner through verification.
- Ensure that all yearly increments/adjustments/increase in 1 allowances are effected accordingly where applicable.
- Assist with internal and external stakeholder queries pertaining to payroll matters.
- Develop, implement and maintain Policies and Procedures.
- Provide a monthly report to the Manager: Payroll and Records Administration on the payroll sub-unit regarding progress and/or any challenges.
- Oversee the monthly payroll process by verifying the staff remuneration – salaries, additional benefits, and claims.
- Liaison, reconciliation, and payment of salary deductions to other government agencies and third parties.
- Ensure that accurate statutory reports are submitted timeously to ensure compliance.
- Oversee Compensation Fund administration by ensuring that Injuries on Duty (IODs), Compensation Fund claims, and annual Return of Earnings submissions are processed accurately, timeously, and in compliance with legislative requirements.
- Manage the registry office and ensure compliance with the file plan.
- Ensure that a retention and disposal program is implemented.
- Develop, implement and maintain Information and Records Policies and Procedures.
- Provide a monthly report to the Manager: Payroll and Records Administration on the Information and Records sub-unit regarding progress and/or any challenges.
- Attend to all document management-related enquiries from staff members.
- General managerial functions which would include functions such as: Management of staff members’ performance assessments, Management of staff leave, Provide reports and assistance to both internal and external auditors as and when required, Any other delegated functions as and when required.
Requirements
- A recognised three-year post-matric tertiary qualification (NQF level 7) in Financial Management, Accounting, Cost & Management Accounting, or Human Resource Management. Three (3) years of payroll experience. Two (2) years of supervisory experience.
How to Apply
Frequently Asked Questions
What qualifications or certifications are typically required for an Assistant Manager: Payroll and Records Administration role in Eswatini?
Employers usually require a Bachelor's degree in Accounting, Finance, or Business Administration, plus professional certifications such as ACCA, CIMA, or the Institute of Administration and Commerce of Eswatini (IAC) diploma. Experience with payroll systems like Sage or SAP is highly valued. Some positions may accept equivalent experience in lieu of formal qualifications.
What are the typical day-to-day responsibilities in this role?
You will oversee monthly payroll processing, ensure statutory compliance with Eswatini Revenue Authority (SRA) and social security requirements, and maintain accurate employee records. The role involves reconciling payroll accounts, preparing reports for management, and supervising junior staff in the payroll or records unit. You may also handle employee queries regarding payslips, tax deductions, and leave balances.
How does local work culture in Eswatini affect expectations for this position?
Workplaces in Eswatini emphasize respect for hierarchy and formal communication, so reporting structures and proper channels are important. Punctuality and reliability are highly valued, especially in payroll where deadlines are fixed by SRA and month-end cycles. Building strong relationships with HR and finance colleagues is essential, as payroll sits at the intersection of these functions.
What career progression opportunities exist from this role in Eswatini?
With experience, you can advance to Payroll Manager, Finance Manager, or Head of Administration roles within larger organizations or government departments. Some professionals transition into broader HR management or specialized consulting in payroll compliance. Further qualifications like an MBA or advanced tax certification can accelerate progression to director-level positions.
What benefits are typically offered for this type of position in Eswatini?
Standard benefits usually include annual leave of 15–21 days, paid public holidays, and membership in the Eswatini National Provident Fund or employer pension schemes. Larger employers may offer medical aid contributions, funeral cover, and performance bonuses. Benefits vary significantly between public sector, private corporate, and NGO employers.
How should I apply for this role, and what do Eswatini employers look for in candidates?
Apply through formal channels such as newspaper advertisements, employer websites, or the Eswatini government's Public Service Commission for public sector roles. Employers prioritize candidates with demonstrable payroll accuracy, knowledge of Eswatini labor law and tax regulations, and strong Excel or payroll software skills. A well-structured CV highlighting compliance experience and supervisory capability will strengthen your application.