Job Summary
- Employer: TWK agri
- Job Type: Full-time
- Location: Matsapha, Eswatini
- Category: Retail
- Closing Date: 2026-10-19
Key Responsibilities
- Lead Support Grow
- Retail Excellence
- Agriculture Communities Progress
Requirements
- Matric / Grade 12
- Degree/Diploma in Business Administration, Agricultural Management, or a related field (advantageous)
- 1 year experience in retail management within the agricultural sector
- Demonstrated customer service experience
- Proficiency in stock control, including shrinkage management and stock takes
- Experience in managing branch budgets
- Computer literate (Microsoft Office)
- Valid driver’s licence (Code 08)
How to Apply
About the Company
TWK Agri is a diversified agricultural services company with operations extending into Eswatini, where it supports local farming communities and related industries. The company provides agricultural inputs, grain handling, and related services to Eswatini's agricultural sector. TWK Agri operates as part of a broader Southern African group headquartered in Mpumalanga, South Africa, with established cross-border activities in the Kingdom of Eswatini. Its presence in Eswatini contributes to regional food security and farmer support across the broader Swazi agricultural landscape.
Delivering value-adding products and services to agriculture
Website: https://www.twkagri.com/
Frequently Asked Questions
What qualifications do I need to become an Assistant Retail Manager at TWK agri in Eswatini?
Most employers require a diploma or degree in Business Management, Retail Management, or a related field. Previous experience in retail supervision or customer service is typically essential. TWK agri may also value agricultural product knowledge given their industry focus.
What are the typical day-to-day responsibilities of an Assistant Retail Manager?
You will supervise staff, manage stock levels, ensure excellent customer service, and assist with sales targets. Daily tasks include opening and closing procedures, handling cash reconciliations, and resolving customer complaints. You may also support the Store Manager with staff scheduling and training new employees.
How does workplace culture in Eswatini retail differ from other sectors?
Retail in Eswatini emphasizes respect for hierarchy and strong interpersonal relationships with colleagues and customers. Punctuality and professional appearance are highly valued, as is flexibility with working hours including weekends and public holidays. Building trust through consistent performance is key to long-term success.
What career progression opportunities exist for Assistant Retail Managers in Eswatini?
With proven performance, you can advance to Store Manager, Regional Manager, or move into specialized roles like buying or operations. Some professionals transition to corporate positions in head offices or pursue further studies to enter senior management. Networking within Eswatini's close-knit business community often accelerates advancement.
What benefits are typically offered for retail management positions in Eswatini?
Standard benefits usually include annual leave as prescribed by Eswatini labour law, medical aid contributions, and pension or provident fund membership. Some employers offer staff discounts, performance bonuses, or transport allowances. Specific packages vary by employer and are often negotiable based on experience.
How should I apply for an Assistant Retail Manager position and what do employers look for?
Submit a concise CV highlighting retail experience and any leadership roles through the company's official channels or reputable job portals. Employers seek candidates with strong communication skills, proven sales ability, and reliability. Prepare for interviews by demonstrating knowledge of local customer preferences and your ability to work under pressure.