In Eswatini, Jhpiego is implementing the Reaching Impact Saturation and Epidemic Control (RISE) project. RISE is a multi-country project funded by the U.S. Government to save lives and improve health through integrated, evidence-based approaches to address urgent gaps in lifesaving services. RISE works across all levels of the health system to strengthen the HIV/TB epidemic response, to limit the spread of deadly disease outbreaks through Global Health Security (GHS) programming, and to reduce preventable morbidity and mortality through integrated maternal, newborn, and child health (MNCH), nutrition, tuberculosis (TB), and malaria services. Since 2019, RISE has supported programs in more than 25 countries across Africa, Asia, and Latin America.
Job Summary
- Employer: Jhpiego (Johns Hopkins-affiliated NGO)
- Job Type: Full-time
- Location: Mbabane, Eswatini
- Category: Local
- Closing Date: 2026-09-21
Key Responsibilities
- Collect, compile, verify, and maintain laboratory data from supported facilities and laboratories.
- Ensure timely and accurate entry, validation, and submission of laboratory data into approved information systems and reporting platforms.
- Perform routine data quality checks and support Data Quality Assessments (DQAs) to ensure completeness of data, accuracy, consistency, and integrity.
- Generate routine reports, summaries, and data visualizations to support laboratory performance monitoring and program reporting.
- Monitor and track key laboratory indicators and assist in the preparation of monthly, quarterly, and annual reports.
- Support the maintenance and updating of laboratory dashboards and reporting tools.
- Analyze laboratory data, including audit findings, Proficiency Testing (PT) results, and quality indicators, and share findings.
- Assist laboratory staff in data collection, reporting procedures, and the proper use of data management tools.
- Support the implementation and use of Laboratory Information Systems (LIS) and other electronic health information systems.
- Support lab data clerks to maintain laboratory databases and ensure confidentiality, security and proper management of laboratory information.
- Collaborate with laboratory personnel, M&E teams and HMIS staff to ensure data harmonization and reporting compliance.
- Participate in data review meetings and support the use of laboratory data for continuous quality improvement initiatives.
- Document and escalate identified data quality issues and support corrective action implementation.
Requirements
- Bachelor’s Degree in Health Information Management, Monitoring and Evaluation, Public Health, Statistics, Health Informatics, Laboratory Sciences, Information Technology, or a related field.
- Minimum of 3 – 5 years of experience in data management, health information systems, laboratory programs, or monitoring and evaluation.
- Experience in data collection, data entry, validation, cleaning, analysis, and reporting.
- Knowledge of data quality assurance principles and health data management practices.
- Proficiency in Microsoft Excel and experience using DHIS2, Laboratory Information Systems (LIS), Power BI, or other data management and visualization platforms.
- Strong analytical, organizational, and problem-solving skills with attention to detail.
- Ability to prepare reports and present data in a clear and concise manner.
- Good communication and interpersonal skills, with the ability to work effectively with multidisciplinary teams.
- Knowledge of MoH reporting systems and laboratory services programs will be an added advantage.
How to Apply
REF Code: 2026-8140
About the Company
Jhpiego is a nonprofit organization for international health affiliated with Johns Hopkins University. The group was founded in 1973 and initially called the Johns Hopkins Program for International Education in Gynecology and Obstetrics, but is now referred to simply as Jhpiego.
Website: https://jhpiego.org/where-we-work/eswatini/
Frequently Asked Questions
What qualifications or certifications are typically required for a Laboratory Data Systems Officer role with NGOs like Jhpiego in Eswatini?
Most employers require a diploma or degree in health informatics, medical laboratory science, computer science, or a related field. Certifications in data management, DHIS2, or laboratory information systems are highly valued. Experience with health data systems used in Eswatini's Ministry of Health is often preferred.
What are the typical day-to-day responsibilities of a Laboratory Data Systems Officer?
Daily tasks include managing laboratory databases, ensuring data quality and integrity, generating reports for stakeholders, and troubleshooting system issues. You will also train laboratory staff on data entry protocols and support integration of national health information systems. Regular coordination with Ministry of Health officials and partner organizations is common.
How does the local work culture in Eswatini's NGO sector affect this role?
Eswatini's NGO sector emphasizes respect for hierarchy and collaborative relationships with government partners. Punctuality and professionalism are expected, though flexibility is needed when coordinating with rural health facilities. Building trust with local laboratory staff through patient, culturally sensitive training is essential for success.
What career progression opportunities exist for Laboratory Data Systems Officers in Eswatini?
With experience, you can advance to senior data management roles, health informatics specialist positions, or program management within NGOs and government health programs. Some professionals transition into consultancy work supporting multiple health facilities or pursue further specialization in digital health. Advanced degrees can open doors to regional or international health organization roles.
What benefits are typically offered for this type of position with international NGOs in Eswatini?
Benefits usually include medical aid coverage, pension contributions, and annual leave in line with Eswatini labor laws. Many NGOs also offer professional development allowances and flexible work arrangements. Specific packages vary by employer and funding source, so details should be confirmed during the interview process.
How should I apply for this role and what do employers in Eswatini look for in candidates?
Apply through official NGO websites, local job portals like Eswatini Observer classifieds, or professional networks in the health sector. Employers seek candidates with demonstrated experience in health data systems, strong attention to detail, and ability to work independently with minimal supervision. Highlight any prior work with PEPFAR-funded programs or Ministry of Health initiatives, as this experience is highly relevant in Eswatini's health landscape.