In Eswatini, Jhpiego is implementing the Reaching Impact Saturation and Epidemic Control (RISE) project. RISE is a multi-country project funded by the U.S. Government to save lives and improve health through integrated, evidence-based approaches to address urgent gaps in lifesaving services. RISE works across all levels of the health system to strengthen the HIV/TB epidemic response, to limit the spread of deadly disease outbreaks through Global Health Security (GHS) programming, and to reduce preventable morbidity and mortality through integrated maternal, newborn, and child health (MNCH), nutrition, tuberculosis (TB), and malaria services. Since 2019, RISE has supported programs in more than 25 countries across Africa, Asia, and Latin America.
Job Summary
- Employer: Jhpiego (Johns Hopkins-affiliated NGO)
- Job Type: Full-time
- Location: Mbabane, Eswatini
- Category: Local
- Closing Date: 2026-09-21
Key Responsibilities
- Lead the development, implementation, and periodic review of laboratory M&E frameworks, plans, indicators, and reporting tools aligned with organizational, donor, and national strategic priorities.
- Support the development and evaluation of laboratory strategic plans and annual operational plans.
- Develop performance monitoring plans and establish mechanisms for tracking key laboratory performance indicators.
- Promote a culture of data-driven decision-making and continuous learning across laboratory systems.
- Participate in internal M&E, program, and technical meetings and provide strategic data-related guidance.
- Provide technical oversight for laboratory data collection, validation, management, analysis, interpretation, and dissemination.
- Develop and maintain laboratory dashboards and visualization tools to monitor key performance indicators (KPIs), identify trends, and support program decision-making.
- Lead routine and ad hoc laboratory data reviews to assess program performance and identify areas requiring intervention.
- Analyze audit, proficiency testing (PT), and other laboratory quality assurance data and prepare summary reports.
- Contribute to the development of quarterly, annual, and donor reports by ensuring timely availability of high-quality laboratory data.
- Generate actionable insights and recommendations from data analyses to improve laboratory service delivery and outcomes.
- Lead the planning and implementation of Routine Data Quality Assessments (RDQAs) across supported laboratories.
- Monitor adherence to national and organizational data management standards, policies, and guidelines.
- Identify data quality gaps and develop corrective action plans to improve data accuracy, completeness, timeliness, and consistency.
- Provide technical support to facilities and laboratory staff to strengthen data quality management systems.
- Design and facilitate laboratory data management, analysis, interpretation, and visualization training programs for laboratory personnel and M&E staff.
- Conduct regular laboratory M&E on the job support visits to strengthen staff competencies in data collection, reporting, analysis and utilization.
- Build the capacity of laboratory teams to use data for problem-solving, performance monitoring, and quality improvement initiatives.
- Develop training materials, standard operating procedures, and other capacity-building resources.
- Collaborate with Laboratory Advisors and facility teams to institutionalize quality improvement (QI) methodologies for laboratory process improvement.
- Support laboratories in using performance data to identify gaps, implement corrective actions, and monitor improvement initiatives.
- Provide guidance to laboratory mentors and supervisors on performance monitoring and the interpretation of laboratory indicators.
- Track and report progress against quality improvement and laboratory performance targets.
- Collaborate closely with MoH programs (ENAP, TB, Malaria), including laboratory services, and other relevant departments including CMS, HMIS, to strengthen data management and reporting systems.
- Represent the organization in national technical working groups, including the MoH M&E Technical Working Group (TWG) and Laboratory TWG.
- Foster effective partnerships and coordination with government agencies, donors, implementing partners, and other stakeholders to support harmonized laboratory monitoring systems.
- Provide technical oversight for laboratory information systems and electronic reporting platforms.
- Support laboratory system integration and interoperability initiatives in collaboration with HMIS, Data.Fi, and other digital health stakeholders.
- Ensure laboratory reporting systems align with national health information system requirements and standards.
- Support the optimization and utilization of electronic dashboards and data systems to improve reporting efficiency and data accessibility.
Requirements
- Bachelor’s degree in social sciences, Public Health, Information Sciences or Statistics with 6 to 7 years of progressively responsible
- experience in M&E, health information systems, laboratory programs, or public health data management.
- An advanced degree in public health, demography, statistics, social sciences or related field is preferable.
- Demonstrated experience in designing M&E frameworks, performance monitoring plans, and data quality assurance systems.
- Experience working with laboratory quality management systems, proficiency testing programs, and laboratory audits is highly desirable.
- Strong data analysis and visualization skills using tools such as Excel, Power BI, DHIS2, Tableau, or similar platforms.
- Experience supporting donor-funded health programs and reporting requirements.
- Knowledge of national health information systems and laboratory reporting structures.
- Excellent verbal, written, and presentation skills in English
- Familiarity with USG reporting preferred
- Ability and willingness to travel nationally 30% of time
How to Apply
REF Code: 2026-8141
About the Company
Jhpiego is a nonprofit organization for international health affiliated with Johns Hopkins University. The group was founded in 1973 and initially called the Johns Hopkins Program for International Education in Gynecology and Obstetrics, but is now referred to simply as Jhpiego.
Website: https://jhpiego.org/where-we-work/eswatini/
Frequently Asked Questions
What qualifications and certifications are typically required for a Laboratory M&E Advisor role in Eswatini?
Most employers require a bachelor's degree in medical laboratory science, public health, or a related field, with a master's degree preferred for senior advisory positions. Professional certifications such as from the Health Professions Council of South Africa (HPCSA) or Eswatini Medical and Dental Council strengthen your application. Experience with laboratory information systems and monitoring & evaluation frameworks is highly valued by NGOs operating in the country.
What are the common day-to-day responsibilities of a Laboratory M&E Advisor?
Daily tasks include designing data collection tools for laboratory services, analyzing quality assurance metrics, and training laboratory staff on standardized reporting procedures. You will also conduct site visits to health facilities across Eswatini to monitor compliance with national and international standards. Regular preparation of reports for donors and Ministry of Health stakeholders is a core responsibility.
How does local work culture in Eswatini affect workplace expectations for this role?
Eswatini's professional environment emphasizes respect for hierarchy and relationship-building before task execution, so patience in stakeholder engagement is essential. Punctuality is expected in formal settings, though flexibility around community and cultural events is common. Understanding siSwati language basics and local customs significantly improves collaboration with facility-based staff in rural areas.
What realistic career progression paths exist for Laboratory M&E Advisors in Eswatini?
With proven performance, advisors typically advance to senior technical roles, country M&E lead positions, or regional laboratory quality advisors covering multiple countries. Some transition into Ministry of Health positions as national laboratory coordinators or policy advisors. Further specialization in areas like supply chain management or digital health systems opens additional advancement opportunities.
What typical benefits should I expect from an NGO employer in Eswatini?
Reputable NGOs generally offer medical aid coverage, pension contributions, and annual leave entitlements that meet or exceed Eswatini labor law requirements. Many include professional development allowances and travel insurance for required field visits. Housing or relocation support varies by employer and is more common for internationally recruited staff than local hires.
How should I apply and what do employers in Eswatini specifically look for in candidates?
Submit applications through official NGO career portals with a tailored CV highlighting laboratory strengthening experience in resource-limited settings. Employers prioritize demonstrated knowledge of Eswatini's health system, PEPFAR reporting requirements, and previous work with Ministry of Health partnerships. Strong references from supervisors who can speak to your data quality assurance and capacity building skills significantly strengthen your candidacy.