e-Mali Ltd is currently seeking to recruit a competent individual to fill the position of Chief Executive Officer.
ROLE OVERVIEW
The overall aim of the Chief Executive Officer is to be responsible for defining and implementing the Mobile Financial Services strategic and financial objectives by driving usage penetration and improvement of operational performance to meet consumer satisfaction and the overall business strategy.
Job Summary
- Type: full-time
- Location: Mbabane
- Category: Executive Management
- Closing Date: 2026-07-10
Key Responsibilities
- Oversee financial management and performance, ensuring profitability, revenue growth, and operational efficiency.
- Deliver business goals set by the Executive Committee in accordance with overall Company strategy.
- Set strategic direction to guarantee realization of e-Mali objectives.
- Manage relationships across functions, with vendors and value chain members, and evaluate performance on the basis of SLAs.
- Develop and deploy products & service portfolios to induce revenue-generating transactions.
Requirements
- Bachelor’s degree in accounting, business management, economics or equivalent.
- 5-7 years’ work experience in the Financial Services sector.
- Experience in customer data and field visits to manage day-to-day business growth / experience expanding and managing distribution of a mass-market product or service.
- Knowledge of risk and regulatory matters of the Mobile Financial Services industry.
- Ability to establish policies and priorities to manage and evaluate projects; good understanding of accounting/financial standards and principles; ability to resolve basic financial and accounting problems.
- Comprehensive knowledge of local Central Bank rules and regulations.
- Proven ability to lead and coach a team towards success.
- Excellent communication and presentation skills.
- Strong determination to succeed.
- Appetite for innovation and continuous improvement; ability to think outside the norm.
- Must live the e-Mali Values: Agility, Accountability, Commitment, Embracing Change & Teamwork.
How to Apply
Frequently Asked Questions
What are the key qualifications and educational background typically required for a CEO role in Eswatini's mobile money sector?
A Master's degree in Business Administration, Finance, or a related field is often essential, coupled with extensive executive leadership experience, preferably within financial services or telecommunications. Demonstrable success in strategic planning, financial management, and regulatory compliance is also highly valued.
What are the common day-to-day responsibilities of a CEO leading a mobile money company like e-Mali Ltd in Eswatini?
The CEO drives strategic vision, oversees financial performance, and ensures operational excellence in line with local regulations and market demands. This involves managing key stakeholders, fostering innovation, and building a high-performing team focused on sustainable growth and customer satisfaction.
What aspects of Eswatini's local work culture should a CEO be particularly aware of when leading an organization?
Understanding and respecting local customs and hierarchical structures is vital for effective leadership in Eswatini. Building strong personal relationships with stakeholders and demonstrating a commitment to community development are also key to success.
What typical executive benefits package, including leave, medical aid, and pension, can a CEO expect in Eswatini?
Executive benefits usually encompass comprehensive medical aid for the family, a robust pension fund contribution, and generous annual leave allocations. Other common perks may include a company vehicle, housing allowance, and performance-based incentives, varying by employer.
What is the typical application process for a CEO role in Eswatini, and what qualities do employers prioritize?
The application typically involves submitting a detailed CV and cover letter, followed by multiple interview rounds, psychometric assessments, and thorough background checks. Employers prioritize candidates with proven strategic leadership, a strong understanding of the local market, and experience navigating Eswatini's regulatory environment.