Job Summary
- Type: contract
- Location: Ezulwini
- Category: Public Relations
- Closing Date: 2026-07-21
Key Responsibilities
- Develop and create communication materials including newsletters, press releases, speeches, brochures, and promotional content.
- Manage and update the Council website, social media platforms, and other digital communication channels.
- Ensure all communication materials comply with Council branding and communication standards.
- Create, schedule, and monitor social media content to enhance public engagement and awareness.
- Manage social media accounts, respond to enquiries, and coordinate timely responses with relevant departments.
- Build and maintain positive relationships with media stakeholders and coordinate media engagements.
- Monitor media coverage and prepare communication and media reports.
- Plan and implement public relations initiatives, customer satisfaction surveys, and crisis communication activities.
- Design and execute marketing campaigns to promote Council services, programs, and events.
- Develop and produce marketing and promotional materials including advertisements, posters, and flyers.
- Coordinate branding, visibility, and publicity for all Council projects, events, and activities.
- Develop and distribute internal communication materials and facilitate effective information sharing across departments.
- Assist in developing communication, media, social media, and branding policies and procedures.
- Prepare monthly reports on communication, marketing, and stakeholder engagement activities.
- Assist in the preparation and management of the unit budget.
Requirements
- Bachelor’s Degree in Marketing and Communications, Public Relations and Journalism or equivalent.
- Professional Body affiliation e.g PRISA (Public Relations Institute of Southern Africa).
- 2 – 3 years relevant work experience.
- Social media management certification.
- Interpersonal and Organizational Skills
- Communication Skills
- Writing and Editing Skills
- Time Management
- Multitasking Skills
- Content Creation / Innovation and Creativity
- Stakeholder Management and Networking
- Digital Marketing and Communication tools proficiency
- Media Relations / Public Relations
- Events co-ordination
How to Apply
About the Company
Ezulwini Town Council (EZTC) serves as the primary local authority responsible for urban governance and service delivery within the dynamic Ezulwini Valley, Eswatini. Its core mandate includes comprehensive urban planning, maintaining vital infrastructure such as roads and public amenities, and ensuring effective environmental management. The Council provides essential municipal services, encompassing waste management, water and sanitation services, and the promotion of local economic development. Dedicated to enhancing the quality of life for residents and businesses, EZTC actively works to ensure sustainable growth and a well-managed urban environment. Through strategic initiatives and community collaboration, EZTC plays a crucial role in shaping the future of this pivotal region within the Kingdom of Eswatini.
Fostering sustainable growth and community well-being in Eswatini's Ezulwini Valley.
Frequently Asked Questions
What academic qualifications and professional experience are typically expected for a Communications and Public Relations Officer role within a public entity like Ezulwini Town Council in Eswatini?
A Bachelor's degree in Public Relations, Communications, Marketing, or a related field is usually a minimum requirement. Practical experience in media relations, content creation, and community engagement, ideally within the public or non-profit sector, is highly valued.
What would be the common day-to-day responsibilities for a Communications and Public Relations Officer working for a municipal council in Eswatini?
You would manage external communications, including media inquiries and press releases, and maintain the council's public image and social media presence. Additionally, you would handle internal communications, public engagements, and community outreach programs to ensure transparency.
What is the typical work culture and what are the general expectations for a professional in a public sector role in Eswatini, specifically within a town council?
Expect a professional environment with an emphasis on adherence to public service ethics and respect for hierarchy. Strong interpersonal skills and a commitment to serving the local community are highly valued in Eswatini's public sector.
What are the realistic career progression opportunities for a Communications and Public Relations Officer within a town council or the broader public sector in Eswatini?
Career paths can involve moving into more senior communications specialist roles or departmental management positions within the council. Opportunities may also arise in other government ministries or parastatal organizations requiring similar expertise.
What typical benefits package can one expect for a public sector position like a Communications and Public Relations Officer in Eswatini?
Standard benefits generally include a pension fund, medical aid scheme, and an allowance for annual and sick leave. Some public entities may also offer additional benefits such as housing or transport allowances, depending on the specific role and agreement.
What qualities do public sector employers in Eswatini, like a town council, typically look for in a Communications and Public Relations Officer, and what's the best way to apply?
Employers seek candidates with excellent written and verbal communication skills, a clear understanding of local community dynamics, and a strong sense of public service. Carefully follow all application instructions, ensuring your CV and cover letter highlight relevant experience and your commitment to the role.