CORPORATE SERVICES MANAGER (CSM) – SNG Grant Thornton

Key Responsibilities

• Lead the development and implementation of HR strategies, policies, and systems aligned with organisational objectives and governance frameworks.
• Drive wage bill reduction initiatives through job evaluations, restructuring, skills audits, and workforce optimisation.
• Oversee payroll processes to ensure accuracy, compliance, and alignment with budget controls.
• Manage Industrial Relations, including engagement with labour unions, dispute resolution, and disciplinary processes.
• Establish and implement staff wellness programs to enhance employee morale, productivity, and organisational culture.
• Implement and manage a performance management system across all departments.
• Oversee fleet and transport management, including policy development, scheduling, and cost reduction initiatives.
• Manage facilities, maintenance, safety, and SHEQ compliance to ensure a safe and efficient working environment.
• Strengthen governance, compliance, and adherence to labour laws, the Broadcasting Act 2023, and ESCCOM regulations.
• Lead the modernization of registry and HR systems, including implementation of digital records management (EDRMS).
• Ensure transparent and compliant recruitment, promotion, and talent management processes.
• Coordinate with Finance, Operations, and Business Development to align corporate services with organisational performance and sustainability.
• Provide leadership and mentorship to Corporate Services staff, fostering professionalism, accountability, and innovation.
• Support organisational change management initiatives aligned with the turnaround strategy.

Requirements

• Labour laws and HR governance frameworks; compliance with Eswatini and regional standards.
• Broadcasting Act 2023 & ESCCOM regulations; implications for HR and corporate services.
• Fleet management systems; policies and technologies for cost-effective transport operations.
• Organisational development practices; restructuring, change management, and performance systems.
• Strategic Leadership and Organisational Development
• Human Resources Strategy and Policy Development
• Industrial Relations and Stakeholder Engagement.
• Governance, Compliance, and Regulatory Knowledge.
• Fleet, Facilities, and Operational Management.
• Performance Management Systems Implementation.
• Change Management and Transformation Leadership.
• Strong communication, negotiation, and interpersonal skills.
• High level of integrity, professionalism, and accountability.
• Master’s degree in business administration, Human Resources, or Organisational Development.
• Professional certifications (e.g., IPM Diploma, Chartered HR Practitioner, SHEQ certification) will be an added advantage.
• Minimum of 7-10 years’ relevant experience in HR, corporate services, or organisational management.
• At least 3-5 years’ experience at senior management level.
• Proven track record in organisational restructuring, wage bill management, and compliance.
• Experience in fleet management, facilities oversight, and SHEQ implementation.
• Demonstrated experience in stakeholder engagement, including unions and regulators.

How to Apply