Job Summary
- Type: full-time
- Location: Mbabane
- Category: Marketing
- Closing Date: 2026-08-27
Key Responsibilities
- Assist in the development and implementation of marketing campaigns.
- Create and manage multimedia content for various platforms.
- Support the marketing team in event planning and execution.
- Monitor and analyze marketing performance metrics.
- Prepare and present marketing reports to senior management.
Requirements
- Bachelor’s Degree in Marketing, Communications, Graphic Design or related field.
- Strong creative and multimedia skills.
- Ability to work independently and as part of a team.
- Proficiency in Adobe Creative Suite and other relevant software.
How to Apply
About the Company
The Eswatini Revenue Service (ERS) is the revenue administration agency of the Kingdom of Eswatini. It administers the country's tax system and customs service, and enforces compliance with related legislation. It is governed by the Revenue Authority Act No. 1 of 2008, which established it as a semi-autonomous body operating within the broad framework of government but outside the civil service. The ERS is structured as a corporate entity and is headed by a Commissioner General, with oversight provided by a Governing Board appointed by the Minister of Finance.
Frequently Asked Questions
What qualifications or certifications are typically required for this Graduate Trainee role in Eswatini?
Applicants usually need a relevant bachelor’s degree in Marketing, Communications, Multimedia, Journalism, or a related field from a recognised institution in Eswatini or abroad. Some employers may prefer candidates with basic Adobe Creative Suite (e.g., Photoshop, Premiere Pro) or digital marketing certifications like Google Digital Garage or Meta Blueprint — though formal certification is not always mandatory for entry-level trainees.
What does a typical day look like for a Graduate Trainee in Creative Multimedia and Marketing at a government agency like ERS?
Daily tasks often include supporting the design of public awareness materials (e.g., social media graphics, short videos, radio jingles), assisting with campaign planning, updating digital platforms, and coordinating with internal departments for content approvals. As a trainee, you’ll work under supervision, attend briefings, and contribute to taxpayer education initiatives aligned with national revenue messaging priorities.
How does workplace culture and professional expectations differ for graduates in Eswatini compared to other countries?
Respect for hierarchy, punctuality, and formal communication (e.g., using titles like 'Mr./Ms.' and proper salutations in emails) are strongly valued in Eswatini’s public sector workplaces. Teamwork is emphasised, but initiative must be balanced with deference to senior staff — feedback is often given indirectly, so observing cues and seeking clarification respectfully is key to success.
What realistic career progression can a Graduate Trainee expect after completing this programme in Eswatini’s public sector?
Successful trainees may transition into permanent roles such as Marketing Officer, Communications Assistant, or Multimedia Support Officer within ERS or other government agencies. Further growth often depends on performance, continued learning (e.g., short courses in digital analytics or public administration), and availability of vacancies — promotions typically follow the Public Service Commission’s guidelines and structured grading system.
What benefits are commonly offered to full-time Graduate Trainees in Eswatini’s public sector?
Trainees employed by ERS are generally covered under the Government Pension Scheme and receive statutory leave entitlements (e.g., 21 days annual leave, sick leave, and maternity/paternity leave per the Employment Act). Medical aid is usually provided through the Government Health Insurance Scheme, and housing or transport allowances are not standard unless specified in the appointment letter.