Job Summary
- Type: full-time
- Location: Ezulwini
- Category: Marketing
- Closing Date: 2026-09-05
Key Responsibilities
- Create and adapt artwork, posters, flyers, banners, presentations, billboards, service centre visuals and other marketing materials under supervision.
- Support photography and video coverage for ERS campaigns, events, meetings, stakeholder engagements, service centres and border post activities.
- Assist with editing studio and field video content, including subtitles, titles, captions, motion graphics, cut-downs and resizing for different platforms.
- Update visual and multimedia content on the ERS website, SharePoint and internal digital screens, ensuring accuracy and correct formatting.
- Organise and maintain ERS photography, video, artwork and project files using approved naming conventions and folder structures.
- Apply ERS brand standards and assist with quality checks for digital, print, outdoor, service centre, border post and campaign visuals.
- Create and resize social media graphics, short videos, thumbnails, basic animations, captions and campaign visuals according to channel requirements.
- Provide creative production support for campaigns, outreach programmes, exhibitions, stakeholder engagements and events.
- Assist with creative briefs, asset preparation, artwork checks, in-house production tasks and production records.
- Participate in training, mentoring, creative reviews and departmental projects to develop technical, professional and brand governance skills.
Requirements
- Associate/bachelor’s degree in, Graphic Design, Creative Multimedia, Digital Media, or related field.
- Recent graduate status, in line with ERS Graduate-in-Training requirements.
- A portfolio of previous creative work, academic projects, design samples, photography, video work or multimedia projects.
- Relevant certifications in Graphic Design, Digital Marketing, Video Production, Photography or Social Media Management.
- Proficiency in Adobe Creative Suite, Canva or similar creative software.
- No prior work experience required.
- Evidence of creative projects, internships, freelance work, portfolio or university assignments demonstrating design, content creation or marketing skills.
- Up to 1 year experience in, multimedia production or graphic design.
- Experience managing social media platforms or digital campaigns.
Salary
Market Related
How to Apply
REF Code: 001GIT
About the Company
The Eswatini Revenue Service (ERS) is a semi-autonomous revenue administration agency established under the Revenue Authority Act No. 1 of 2008 in Eswatini. It is headquartered in Mbabane, the capital city of Eswatini, and is responsible for assessing, collecting, and accounting for all central government revenues—including customs duties, income tax, value-added tax, and excise duties. ERS operates across Eswatini through regional offices and service centres to ensure efficient, transparent, and taxpayer-friendly revenue administration. As the statutory body mandated by Eswatini law, it plays a central role in financing national development priorities and public services throughout the Kingdom.
Eswatini's national revenue administration authority
Website: https://www.ers.org.sz/
Frequently Asked Questions
What qualifications or certifications are typically required for a Graduate Trainee in Creative Multimedia & Marketing in Eswatini?
A bachelor’s degree in Marketing, Communications, Journalism, Digital Media, or a related field from a recognised institution (e.g., University of Eswatini or Southern African regional universities) is usually required. Some employers may prefer candidates with short courses in Adobe Creative Suite, Google Analytics, or social media management — locally offered by institutions like the Swaziland Institute of Management and Public Administration (SIMPA) or private training providers. Prior internships or portfolio work (e.g., student campaigns, video projects, or managed social media pages) significantly strengthen applications.
What does a typical day look like for this trainee role in Eswatini?
Daily tasks often include supporting campaign development, creating basic graphics or short videos using Canva or Adobe tools, drafting social media content, assisting with market research, and attending client or team briefings. In Eswatini’s small-team environments, trainees frequently rotate across departments — such as PR, digital marketing, and events — to gain broad exposure, and may assist with community-based activations common in local brand outreach.
How does workplace culture in Eswatini affect expectations for this role?
Respect for hierarchy and seniority is valued, so trainees are expected to be proactive yet deferential when receiving feedback from managers or senior colleagues. Punctuality, strong interpersonal communication (including proficiency in siSwati and English), and adaptability to informal, relationship-driven work settings — especially when engaging with local communities or SME clients — are key cultural expectations. Team collaboration often extends beyond formal hours, including participation in office or sector-related social events.
What realistic career progression can I expect after completing this trainee programme in Eswatini?
Successful trainees commonly progress to roles such as Marketing Executive, Social Media Coordinator, or Content Producer within 12–24 months, particularly in agencies, corporate marketing departments, or NGOs operating in Eswatini. Further growth into Senior Marketing Officer or Brand Manager positions typically requires additional experience, professional development (e.g., CIM or Digital Marketing Institute certifications), and demonstrated impact on local campaigns — such as those aligned with national priorities like youth employment or tourism promotion.
What benefits are typically offered to graduate trainees in this field in Eswatini?
Most formal-sector employers provide statutory benefits including 21 days’ annual leave, sick leave, and access to the National Pension Scheme (NPS). Medical aid is increasingly common but not universal — when offered, it’s often through local providers like NHA or private schemes with tiered coverage. Some organisations also support professional registration (e.g., with the Swaziland Institute of Directors or Marketing Association of Eswatini) as part of development benefits.