Job Summary
- Type: full-time
- Location: Mbabane
- Category: IT/Technology
- Closing Date: 2026-08-28
Key Responsibilities
- For ICT & Systems Graduate-In-Training: Assist in maintaining and upgrading IT systems, provide technical support, and participate in system training programs.
- For Receptionist: Greet visitors, manage incoming calls, and assist with administrative tasks.
Requirements
- For ICT & Systems Graduate-In-Training: Relevant degree in ICT or Systems.
- For Receptionist: Excellent communication skills and experience in reception duties.
How to Apply
About the Company
The Incomati and Maputo Water Commission (INMACOM) is a transboundary river basin organisation that manages shared water resources across the Incomati and Maputo basins. It was established through cooperation between the Kingdom of Eswatini, the Republic of Mozambique, and the Republic of South Africa, building on earlier joint water management arrangements in the region. INMACOM works from within Eswatini alongside its partner states to promote equitable and sustainable use of the shared rivers, supporting data exchange, joint planning, and basin-wide development initiatives. Its work is directly relevant to communities, farmers, and industries in Eswatini that depend on these cross-border watercourses. The organisation plays a key role in advancing regional water security and cooperative governance of transboundary waters.
Managing shared Incomati and Maputo water resources for Eswatini and its neighbours
Website: https://inmacom.info/
Frequently Asked Questions
What qualifications do I need for an ICT & Systems Graduate-in-Training / Receptionist role at Inmacom?
Most employers in Eswatini look for a diploma or degree in ICT, Computer Science, or Information Systems, since this is a graduate-in-training position. Strong communication skills and basic front-office or customer service exposure are also valued because of the receptionist component. A valid Eswatini ID and relevant attachments or internships strengthen your application.
What are the typical day-to-day responsibilities of this role?
You can expect to split your time between reception duties such as answering calls, greeting visitors, and managing correspondence, and ICT tasks like assisting with system support, troubleshooting hardware or software issues, and helping maintain records. Graduate trainees often rotate through departments to gain broader systems experience. Accuracy, professionalism, and confidentiality are key expectations in both areas.
How should I apply for this position in Eswatini?
Prepare a concise CV, certified copies of your qualifications, and a cover letter tailored to the role, then submit them through the employer's stated channel, which is usually email or hand delivery. Employers in Eswatini often advertise through local newspapers like the Times of Eswatini or Swazi Observer, as well as LinkedIn and company websites. Follow up politely if you have not heard back within two to three weeks.
What do employers in Eswatini look for in graduate trainees?
Employers typically value willingness to learn, discipline, good interpersonal skills, and reliability alongside your technical knowledge. Because the role includes reception duties, presentation, professionalism, and strong spoken and written English are important. Any practical attachment, volunteer IT work, or familiarity with common office software will set you apart.
What benefits can I expect in a graduate training role in Eswatini?
Benefits vary by employer but commonly include paid annual leave, sick leave, and contributions to a pension fund once employment is confirmed. Some employers also offer medical aid support or allowances, though these depend on company policy. It is best to ask about the full benefits package during the offer stage rather than at first interview.
What career growth can I expect after completing a graduate-in-training programme?
Graduate programmes in Eswatini often lead to permanent roles such as IT support officer, systems administrator, or helpdesk technician once you complete the training period. Gaining certifications like CompTIA, Microsoft, or Cisco credentials during the programme can accelerate your progression. Consistent performance and networking within the organisation significantly improve your chances of advancement.