The purpose of this position is to provide advice and assistance to management and employees on all matters relating to industrial relations, including employment law, employee relations, and workplace disputes.
Job Summary
- Type: full-time
- Location: Mbabane
- Category: Human Resources
- Closing Date: 2026-08-28
Key Responsibilities
- Provide advice and assistance to management and employees on all matters relating to industrial relations, including employment law, negotiations, grievances and workplace disputes.
- Ensure Logico complies with legal labour requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions.
- Conduct investigations into workplace disputes and recommend solutions.
- Facilitate the negotiation and drafting of collective bargaining agreements or constitutions with relevant stakeholders.
- Provide input into the development and implementation of HR policies and procedures that promote a positive and productive work environment.
- Stay up-to-date on changes in employment law and best practices in industrial relations.
- Represent the company at CMAC, tribunals and other legal proceedings.
- Recommend and ensure the provision of training to managers and employees on industrial relations matters as gaps in knowledge are identified.
- Facilitate the disciplinary process as initiated by departments, ensuring the process is fully recorded, and advising on best practice to ensure procedural and substantive fairness.
- Ensure all records relating to IR matters are secure and complete, and where necessary submitted to the HR Officer for storage in employee files.
- Timeously advise Payroll Officer on recommendations for termination arising out of disciplinary enquiries.
- Capture all IR related incidents on HRMIS.
- Advise Management on cases to be referred to the Labour Court.
- Conduct regular communication with staff on IR updates.
- Provide guidance to supervision to ensure that discipline and counselling is handled fairly and in accordance with prevailing labour legislation.
- Facilitate the relationship between Logico and IR related service providers and external parties.
- Prepare periodic reports as required.
- Perform any other duties as may be reasonably assigned.
Requirements
- Diploma Law, Commerce or related
- At least 2 years’ experience in an IR role
- Must have extensive knowledge of all relevant employment legislation and industrial relations standards, processes and best practice.
How to Apply
Interested applicants should submit applications with a detailed CV and certified copies of academic certificates to jobs@logico.co.sz on or before Friday, 28th August 2026. Eswatini Citizens preferred. Email subject should clearly specify the position you are applying for. Only shortlisted candidates will be contacted. Should you not hear from us within two (2) weeks after the closing date, please consider your application unsuccessful.
About the Company
Logicomix: An Epic Search for Truth is a graphic novel about the foundational quest in mathematics, written by Apostolos Doxiadis, author of Uncle Petros and Goldbach's Conjecture, and theoretical computer scientist Christos Papadimitriou. Character design and artwork are by Alecos Papadatos and color is by Annie Di Donna. The book was originally written in English, and was translated into Greek by author Apostolos Doxiadis for the release in Greece, which preceded the UK and U.S. releases.
Website: https://logico.co.sz
Frequently Asked Questions
What qualifications or certifications are typically required for an Industrial Relations Officer role in Eswatini?
A bachelor’s degree in Human Resources, Labour Law, Industrial Psychology, or a related field is usually required. Many employers prefer candidates with the Swaziland Institute of Management and Public Administration (SIMPA) HR certification or recognition of prior learning (RPL) through the Swaziland Qualifications Authority (SQA). Experience with the Industrial Relations Act of Eswatini and familiarity with the Employment Act, 2000 is essential.
What does a typical day look like for an Industrial Relations Officer in Eswatini?
Daily tasks include handling employee grievances, facilitating collective bargaining processes with trade unions, drafting and reviewing employment contracts, and ensuring compliance with Eswatini’s labour laws and workplace policies. Officers often liaise with the Ministry of Labour and Social Security, attend conciliation meetings at the Industrial Tribunal, and conduct internal training on fair labour practices aligned with local norms.
How does workplace culture in Eswatini influence expectations for an Industrial Relations Officer?
Respect for hierarchy, consensus-building, and relationship-centred communication are highly valued — officers must balance legal rigour with cultural sensitivity, especially when mediating disputes involving traditional leadership or community expectations. Punctuality, formal dress, and adherence to official language protocols (English and siSwati) in documentation and meetings are standard professional expectations.
What career progression opportunities exist for Industrial Relations Officers in Eswatini?
With experience and further qualifications (e.g., postgraduate diplomas in Labour Law or HR management), officers may advance to Senior Industrial Relations Officer, HR Manager, or Labour Compliance Advisor roles within larger public or private sector organisations. Some transition into advisory positions with the Ministry of Labour, trade unions, or regional bodies like the Southern African Development Community (SADC) Labour Programme.
What benefits are commonly offered to Industrial Relations Officers in Eswatini?
Standard statutory benefits include 21 days of annual leave, sick leave as per the Employment Act, and mandatory membership in the National Provident Fund (NPF). Many employers also provide medical aid schemes (often through providers like Medshield or SwaziCare), transport allowances, and performance-based bonuses — though coverage varies by organisation size and sector.
How should I apply for an Industrial Relations Officer role in Eswatini, and what do employers prioritise?
Applications are typically submitted via email or online portals with a CV, certified academic transcripts, and a cover letter highlighting experience with Eswatini’s labour framework and dispute resolution mechanisms. Employers prioritise demonstrable knowledge of local legislation, proven mediation skills, fluency in both English and siSwati, and evidence of ethical conduct — references from previous employers or union partners carry significant weight.