Jhpiego is an international, non-profit health organization affiliated with The Johns Hopkins University. For more than 50 years and in over 155 countries, Jhpiego has worked to prevent the needless deaths of women and their families. Jhpiego provides technical support to Ministries of Health across the globe in areas including HIV/AIDS, maternal and newborn health, family planning, health workforce development, cervical cancer prevention, malaria, and IPC/WASH.
In Eswatini, Jhpiego is implementing the Reaching Impact Saturation and Epidemic Control (RISE) project. RISE is a multi-country project funded by the U.S. Government to save lives and improve health through integrated, evidence-based approaches to address urgent gaps in lifesaving services. RISE works across all levels of the health system to strengthen the HIV/TB epidemic response, to limit the spread of deadly disease outbreaks through Global Health Security (GHS) programming, and to reduce preventable morbidity and mortality through integrated maternal, newborn, and child health (MNCH), nutrition, tuberculosis (TB), and malaria services. Since 2019, RISE has supported programs in more than 25 countries across Africa, Asia, and Latin America.
Job Summary
- Type: full-time
- Location: Mbabane
- Category: Information Technology
- Closing Date: 2026-07-30
Key Responsibilities
- Design, build, schedule, and monitor ETL pipelines from multiple sources (National Data Store, mobile data apps, cloud APIs, operational databases).
- Perform data transformation and cleansing to prepare raw data for analysis.
- Optimize ETL performance and troubleshoot failed runs.
- Administer analytical databases (e.g., PostgreSQL, SQL Server, MySQL).
- Manage database backups, recovery procedures, and access controls to safeguard project information.
- Monitor database performance, query optimization, and storage capacity.
- Implement data retention and archiving policies.
- Build and maintain automated data pipelines using orchestration tools (e.g., Airflow, dbt, Prefect, or custom scripts).
- Develop and maintain API integrations with external systems (SaaS platforms, government systems, partner databases).
- Handle API authentication, rate limiting, error handling, and retry logic.
- Document all pipeline dependencies, schedules, and failure recovery procedures.
- Establish pipeline monitoring and alerting (failed runs, data freshness violations, schema changes).
- Maintain a pipeline run log with success/failure rates and execution times
- Participate in an on-call rotation for pipeline failures outside business hours (if required).
- Work with the MIS Officer to ensure transformed data matches dashboard requirements.
- Work with the Senior M&E Advisor to implement data quality checks at pipeline entry points.
- Implement disaster recovery and IT related security measures (working with IT Office) to ensure data protection policies are met.
- Provides technical support to the MOH SID in collaboration with Data.Fi on DHIS2 facility dashboards optimizations, developing and maintaining national SQL scripts for standard datasets, data mining activities from national EMRs and M&E unit data analytics- warehousing support.
- Provide technical advisory support to regional teams on data management, digital tools, and troubleshooting of field-based challenges.
- Evaluate and integrate emerging information technologies to enhance project efficiency and align with Jhpiego’s digital health strategy.
- Provide mentorship to the MIS Officer, building their technical capacity and ensuring quality delivery of MIS functions.
Requirements
- Bachelor’s/Master’s degree in Computer Science, Information Systems, Software Engineering, or equivalent practical experience
- 6+ years of experience in data engineering, ETL development, database administration, or a similar role
- Advanced SQL proficiency (complex joins, window functions, query optimization)
- Experience with ETL/orchestration tool (SQL Server, SSIS, or custom Python ETL frameworks)
- Working knowledge of analytical tools including SSAS, and Power BI report server.
- Strong experience with REST API integration (authentication methods, pagination, error handling)
- Database administration experience (backups, user management, performance tuning)
- Strong analytical skills with the ability to translate complex programme needs into effective MIS solutions.
- Excellent troubleshooting, problem-solving, and communication skills.
- Experience working with USG-funded health programmes is a distinct advantage.
How to Apply
To apply, please visit: jobs-jhpiego.icims.com
REF Code: 2026-7927 | Job Code: 2026-7927
About the Company
Jhpiego is a nonprofit organization for international health affiliated with Johns Hopkins University. The group was founded in 1973 and initially called the Johns Hopkins Program for International Education in Gynecology and Obstetrics, but is now referred to simply as Jhpiego.
Website: https://jhpiego.org/where-we-work/eswatini/
Frequently Asked Questions
What are the typical qualifications and educational background expected for an MIS Advisor role in Eswatini?
Candidates usually need a Bachelor's degree in Information Technology, Computer Science, or a related field, often with a focus on information systems or data management. Practical experience with database management systems, data analysis tools, and IT support is highly valued by employers in Eswatini.
What are the common day-to-day responsibilities for an MIS Advisor in Eswatini, especially in an organization like Jhpiego?
Day-to-day tasks typically involve managing and maintaining information systems, ensuring data integrity, and generating reports for decision-making and program monitoring. You would also provide technical support to users and contribute to system improvements and data analysis for program effectiveness.
What is the typical work culture and what are the expectations for a professional in Eswatini, particularly in an international NGO setting?
Eswatini's work culture often emphasizes respect, collaboration, and a strong sense of community amongst colleagues. In an NGO environment, adaptability, a results-oriented approach, and a commitment to the organization's mission are highly valued.
What are the realistic career progression paths for an MIS Advisor in Eswatini, especially within the IT sector of NGOs?
Career progression could involve moving into senior MIS management, data analytics specialist roles, or project management positions focusing on IT systems. Continuous professional development, such as certifications in specific MIS tools or project management methodologies, can significantly enhance growth opportunities.
What typical benefits can an MIS Advisor expect in Eswatini, such as leave, medical aid, or pension?
Most professional roles in Eswatini offer standard benefits including annual leave, sick leave, and often a provident fund or pension scheme. Medical aid coverage is commonly provided by reputable employers, sometimes with options for family coverage, adhering to local labor laws.
What should job seekers in Eswatini focus on when applying for an MIS Advisor role, and what do employers typically look for?
Emphasize your technical skills in MIS, data management, and problem-solving, along with any experience in humanitarian or development sectors. Employers value candidates who demonstrate initiative, strong analytical abilities, and a commitment to improving organizational efficiency through IT.