NURSING ACTIVITY MANAGER – Médecins Sans Frontières (MSF) Switzerland

Key Responsibilities

• Defining, coordinating and monitoring all care and nursing related activities in the project and ensuring the daily management of the human resources, according to MSF nursing protocols, standards and procedures, in order to warrant efficiency , quality and continuity of prescribed care
• Planning and organizing all nursing related activities (IPD, OPD, maternity, nutrition, etc.) and participating in the definition of annual planning and update of its associated budget in order to efficiently maintain the continuity of the standard quality healthcare. When needed, being responsible for scheduling duty rosters, shifts and on call of nursing staff.
• Coordinating and supervising the implementation of the legal therapeutic protocols, procedures and standards, depending on project objectives (PPTCT, PEP, VCT, IEC, SGBV, MH services, etc.) and providing technical support when needed, to ensure the quality of the nursing care, confidentiality and information traceability, patient surveillance, and the application of the therapeutic and sterilization rules by the health care personnel.
• Supervising the nutritional activities in order to ensure that therapeutic food is provided regularly and that it complies with quality and quantity standards
• Ensuring all administrative procedures and documents (individual patient’s card and registration book, discharge paper, transfer paper, etc.) and existing data management tools are used correctly
• According to MSF protocols and in collaboration with the Pharmacist and Medco, supervising the distribution (according to medical prescriptions) and pharmacy activity, preparing new orders when required, supervising expiration terms and consumption patterns, in order to ensure that pharmacy stock levels are permanently updated and above minimum safety point.
• In coordination with the project biomedical service supervising the appropriate use of medical devices and anticipating and communicating future needs..
• In close coordination with the Logistics Manager, supervising laboratory outputs related to nursing activities (blood test) to ensure samples are collected correctly and results are provided on time.
• In close coordination with the HR department, planning and supervising the associated processes (recruitment, training, evaluation, development and communication) of the nursing staff of the project in order to improve staff capabilities and ensure both the sizing and the amount of knowledge required. Training nursing staff on PTE.
• Reporting to the line manager on any relevant information linked to nursing activities and participating in monthly reports
• Provide daily clinical supervision to nursing staff, ensuring rigorous adherence to MSF guidelines and protocols within the SRH Clinic.
• Oversee the accuracy and completeness of patient documentation and data registers through daily audits and constructive feedback.
• Collaborate with the data team to optimize recording systems and ensure the integrity of clinical data collection.
• Facilitate efficient patient flow and service delivery in coordination with the Health Promotion (HP) Manager.
• Strengthen inter-departmental collaboration by establishing robust internal referral systems to minimize missed clinical opportunities.
• Implement service enhancements based on monthly performance analyses to achieve established clinical objectives.
• Act as a liaison between clinical teams (MDs, Task-shift nurses, Psychologists) and HP manager to ensure defaulter tracing and reintegrate clients into care.
• Support the PMR in ensuring all necessary SOPs, protocols and guidelines are in place and that ongoing ones are completed.

Requirements

• Education: Essential nursing diploma for general or specialized health services (Bachelor in science of Nursing Desirable); Specialization or training in tropical medicine would be an asset
• Experience: Essential working experience of at least two years in nursing activities related jobs. Desirable working experience in MSF or other NGO’s in developing countries.
• Languages: English essential and Siswati desirable
• Knowledge: Essential computer literacy (word, excel and internet)
• Competencies: People Management and Development L2; Commitment to MSF Principles L2; Behavioral Flexibility L3; Results and Quality Orientation L3; Teamwork and Cooperation L3

How to Apply