Job Summary
- Type: full-time
- Location: Lobamba
- Category: Marketing
- Closing Date: 2026-07-07
Key Responsibilities
- Receive calls, welcome visitors and schedule appointments for parents, students and clients.
- Assist in preparing presentations, training materials and other business documents.
- Manage the company’s Facebook page by creating and posting engaging content and responding to basic enquiries.
- Manage the company WhatsApp platform and assist customers with enquiries and scheduling.
- Assist in creating and uploading video, audio and other digital content for social media and commercial platforms.
- Support the commercialization and management of digital content on online platforms.
- Assist in identifying partnership and business opportunities within Eswatini and the SADC region.
- Support the development of educational and business products such as academic cards and other learning resources.
- Assist during presentations and events by ensuring proper venue setup and capturing photos and videos.
- Perform any other duties as assigned by the Managing Director.
Requirements
- Diploma in Information Technology, Business Administration or a related field.
- A Degree will be an added advantage.
- Good communication and interpersonal skills.
- Basic computer literacy (Microsoft Office).
- Knowledge of social media platforms and basic content creation.
- Willingness to learn and use Artificial Intelligence (AI) tools.
- Self-motivated, organized and able to work independently.
- Honest and trustworthy.
- Creative and eager to learn.
- Professional and well-organized.
- Excellent customer service skills.
- Positive attitude and willingness to grow with the organization.
How to Apply
Frequently Asked Questions
What qualifications and experience are typically required for an Office Support & Digital Content Coordinator role in Eswatini?
Typically, employers in Eswatini look for candidates with a diploma or degree in Marketing, Communications, or Business Administration. Relevant experience in office administration and managing digital content or social media platforms is highly advantageous.
What are the common day-to-day responsibilities for this hybrid role?
A typical day involves a mix of administrative tasks like managing schedules, handling correspondence, and maintaining office supplies, alongside creating and scheduling digital content for various platforms. You'll also likely assist with marketing campaigns and track online engagement.
What is the typical work culture and what are the key expectations for employees in Eswatini for a role like this?
Eswatini workplaces often value professionalism, respect for hierarchy, and a collaborative spirit. Punctuality, reliability, and the ability to work independently while also contributing to team goals are highly regarded.
What are the realistic career progression or growth paths for an Office Support & Digital Content Coordinator in Eswatini?
Successful individuals might progress into more specialized marketing roles like Social Media Manager or Marketing Coordinator, or even office management positions. Continuous learning and taking on more responsibility within digital content strategy can open new doors.
What kind of typical benefits can a job seeker expect in Eswatini for this type of role?
Standard benefits in Eswatini often include annual leave as stipulated by labor laws, and sometimes contributions towards medical aid. Pension schemes may be offered, especially by larger or more established companies.
How should one apply for this type of role in Eswatini, and what do employers typically look for in applicants?
Applicants should submit a well-structured CV and a cover letter tailored to the specific role, highlighting relevant skills and experience. Employers in Eswatini value candidates who demonstrate initiative, strong communication skills, and a genuine interest in both administrative efficiency and digital marketing trends.