Job Summary
- Type: contract
- Location: Ezulwini
- Category: Social Services
- Closing Date: 2026-07-21
Key Responsibilities
- Assist in identifying and assessing the social and economic needs of community members.
- Support the implementation of programs for vulnerable children, older persons, persons with disabilities, and other vulnerable groups.
- Provide basic psychosocial support, guidance, and referral services under supervision.
- Conduct follow-ups on cases and maintain accurate records of interventions and outcomes.
- Assist in implementing resident wellness, life skills, and awareness programs.
- Support youth development, community empowerment, and social development initiatives.
- Mobilise and engage community members in development and wellness activities.
- Collaborate with schools, NGOs, government agencies, healthcare providers, and community organisations.
- Assist in monitoring program participation and evaluating community needs.
- Support community outreach, education, and awareness campaigns on available social services.
- Assist in coordinating and supporting community volunteers and volunteer activities.
- Collect data and contribute to the monitoring and evaluation of programs and projects.
- Prepare reports, statistics, and documentation on program activities and outcomes.
- Maintain confidential records and ensure proper filing in accordance with departmental procedures.
- Participate in stakeholder meetings and support the implementation of action plans and community partnerships.
Requirements
- Diploma in Social Work, Community Development, or a related field.
- At least 1-2 years’ experience in community-based social service programs.
- Computer literacy and good report-writing skills.
- Valid driver’s license will be an added advantage
- Demonstrate integrity, professionalism, and ethical conduct.
- Maintain confidentiality of all client information.
- Ability to show respect, fairness, and non-discrimination in service delivery.
- Demonstrate teamwork and cooperation with colleagues and stakeholders.
- Uphold the municipality’s values and code of conduct.
- Maintain punctuality, accountability, and reliability in all duties
How to Apply
* Directed to: The Corporate Services Manager
* Hand delivery of applications will not be accepted.
* Emailed to: recruitment@ezulwini.co.sz
* Closing Date: Tuesday 21st July 2026
* Correspondence will be limited to short-listed applicants.
* Appointment will be subject to verifications, assessments, and reference checks.
About the Company
Ezulwini Town Council (EZTC) serves as the primary local authority responsible for urban governance and service delivery within the dynamic Ezulwini Valley, Eswatini. Its core mandate includes comprehensive urban planning, maintaining vital infrastructure such as roads and public amenities, and ensuring effective environmental management. The Council provides essential municipal services, encompassing waste management, water and sanitation services, and the promotion of local economic development. Dedicated to enhancing the quality of life for residents and businesses, EZTC actively works to ensure sustainable growth and a well-managed urban environment. Through strategic initiatives and community collaboration, EZTC plays a crucial role in shaping the future of this pivotal region within the Kingdom of Eswatini.
Fostering sustainable growth and community well-being in Eswatini's Ezulwini Valley.
Frequently Asked Questions
What are the typical educational qualifications and certifications required for a Social Services Assistant in Eswatini?
A diploma or degree in Social Work, Community Development, or a related field is often essential for this role. Practical experience through internships or volunteer work in social services organizations is also highly valued by employers.
What does a Social Services Assistant typically do day-to-day at a Town Council in Eswatini?
Daily tasks often involve assisting social workers with case management, conducting home visits to assess client needs, and facilitating access to local community resources. You will also maintain client records and participate in community outreach programs within the Ezulwini area.
What is the typical work culture and what are the general expectations for a Social Services Assistant in Eswatini?
The work culture often emphasizes respect for elders, strong community engagement, and a collaborative approach to problem-solving. Punctuality, strong interpersonal skills, and a deep commitment to serving vulnerable populations are highly valued.
What are the potential career progression or growth paths for a Social Services Assistant in Eswatini?
With further education and experience, an Assistant can progress to a qualified Social Worker role or specialize in areas like child protection or community health. Opportunities for supervisory roles within the social services department may also arise over time with demonstrated leadership.
What kind of benefits, such as leave or medical aid, can I expect as a Social Services Assistant in Eswatini?
Benefits typically include paid annual leave, sick leave, and potentially maternity/paternity leave in line with Eswatini labour laws. Many employers, including Town Councils, also offer medical aid schemes and contribute to pension funds for their employees.
What is the best way to apply for this role, and what do Eswatini employers typically look for in applicants?
Applications usually involve submitting a detailed CV and a compelling cover letter, often through email or physical submission to the Town Council's human resources department. Employers seek candidates with strong communication skills, empathy, relevant experience, and a genuine commitment to community welfare.