In Eswatini, Jhpiego is implementing the Reaching Impact Saturation and Epidemic Control (RISE) project. RISE is a multi-country project funded by the U.S. Government to save lives and improve health through integrated, evidence-based approaches to address urgent gaps in lifesaving services. RISE works across all levels of the health system to strengthen the HIV/TB epidemic response, to limit the spread of deadly disease outbreaks through Global Health Security (GHS) programming, and to reduce preventable morbidity and mortality through integrated maternal, newborn, and child health (MNCH), nutrition, tuberculosis (TB), and malaria services. Since 2019, RISE has supported programs in more than 25 countries across Africa, Asia, and Latin America.
Job Summary
- Type: full-time
- Location: Mbabane
- Category: Logistics
- Closing Date: 2026-08-12
Key Responsibilities
- Coordinate vehicle allocation and communicate the use of daily vehicles as per the schedule requested by Jhpiego staff.
- Work closely with Program Officers to ensure proactive vehicle requests for planned activities are provided timely.
- Provide updates to Transport Manager on the fleet’s vehicle status relating to routine service/repair and maintenance.
- Oversees adherence of Jhpiego staff, drivers, and lead drivers to the Fuel Use SOP including overseeing Jhpiego fuel vouchers, including for rental vouchers fuel status and credit fuel facilities, and provides timely (weekly) updates to the Transport Manager on fuel reconciliation status via the fuel account report template.
- Communicates with drivers and provides weekly vehicle updates to the Transport Manager for routine service/repair and maintenance and is responsible that all drivers submit monthly Vehicle Maintenance Forms timely.
- Responsible for efficient operation of fleet management system in all Jhpiego Vehicles
- Supervise and provide technical capacity to drivers to adhere to the Vehicle Use SOP including vehicle inspection/handover, vehicle use, fuel card reconciliation and vehicle supervision during maintenance, maintenance of vehicle road worthiness (including valid insurance). Reports on any ongoing performance issues of drivers to Transport Manager.
- Support the Transport Manager, responsible for raising timely requisitions required for transport unit procurements including but not limited to vehicle insurance, regular maintenance, vehicle tools, emergency repairs, fuel replenishments etc.
- Orient new Jhpiego drivers to their role and responsibilities, train them on relevant guidelines and SOPs, supports development of probationary objectives and assesses their performance and makes recommendation for confirmation.
- Prepare fuel payment summary for Credit Fuel Facilities and shares with the Transport Manager for replenishment. Updates the invoice payment tracker data timely to improve fuel vouchers replenishment efficiencies.
- Ensure every Driver is responsible for the fuel receipts submission for fuel account replenishment
- Mentor and support drivers in their role of fuel reconciliation review and is ultimately responsible for timely review and approval of fuel reconciliation documents. Provides final technical review and approval before routing the fuel reconciliations through Docuvantage for approval.
- Conducts timely (within 3 days of submission) review of vehicle maintenance requests from drivers, updates the maintenance tracker and make thorough review before routing requisitions for approval
- In collaboration with Transport Manager, regularly follow up of service/repair status for vehicles in garages, immediately report to Finance & Operations Director in case of delay.
- Provide mentorship to drivers with regards to oversight and maintenance of vehicles and fuel vouchers under their oversight.
- Conducts regular (quarterly) vehicle checks to ensure vehicle accessories are well maintained
- Conducts vendor checks and rental vehicles safety checks when engaged by projects for short term use (e.g. rental vehicles)
- Responsible for any vehicle handover assessment and documentation when vehicles are being accepted, disposed of or transferred between drivers as per the Vehicle Use SOP.
- In collaboration with Transport Manager, organizes quarterly refresher training for all drivers, which can include defensive driving, fuel reconciliation process and vehicle use documentation. Conduct refresher training with the whole organization on Vehicle Use and Fuel Use SOPs
- Supports the Transport Manager in receiving all vehicle accidents, emergency maintenance requests, late parking requests, and incident reports, advising the drivers accordingly and escalate to the Finance & Operations Director as appropriate for actions/approvals
- Supports project staff in developing route plans to guide fuel use for budget purposes.
- Supports the Transport Manager to ensure vehicle /driver roadworthiness as required by Eswatini law, including but not limited to, registration, valid insurance, valid driver’s licenses, road safety stickers and any other vehicle related requirements under the laws of Eswatini Road Safety Authority
- Report any misuse of organization vehicles and/or any violation of organization vehicle policies and procedures to Transport Manager.
- Drive project vehicles in the absence of drivers for supporting of project activities whenever required.
- In collaboration with Transport Manager, coordinate drivers’ monthly meeting.
- Follow up with drivers to ensure every vehicle has necessary tools as per the vehicle use SOP.
- Provide approval and coordinates taxi use for Jhpiego staff as necessary.
- Support to review taxi invoices for Eswatini Office.
- In collaboration with the Transport Manager, review Fleet Management report generated from car track device installed in Jhpiego vehicles and share any violations detected (over speeding, excessive idling, hash braking) with Transport Manager/Country Finance and Operations Director.
- Work closely with the Transport Manager and Country Finance and Operations Director to review and regularly update transport SOPs, tools and guidance.
- Review drivers travel expense reports, vehicle log sheets and vehicle inspection checklist preferably on a weekly basis and submit them to the Transport Manager.
- Assume other responsibilities as assigned
Requirements
- Diploma in Logistics, Transport Management or a related field, additional qualification in Automobile Engineering/Mechanical Engineering is an added advantage.
- Minimum of 5 to 6 years’ experience in the field of fleet management at supervisory level
- Have a valid driving license of more than 4 years; the driving license should have the following classes; E & EFH at least.
- Knowledge of applicable local laws, regulations, rules, policies and procedures, related to Transportation and Fleet Management
- Knowledge of occupational hazards and safety precautions.
- Knowledge of supervisory methods and techniques
- Skill in supervising, evaluating, training and motivating others
- Skill in scheduling and prioritizing manpower and projects
- Proved experience in resolving day-to-day problems related to transportation and Fleet management
- Ability to communicate effectively in English both orally and in writing
- Ability to establish and maintain effective working relationships with internal and external customers those contacted during the course of work
- Must be flexible i.e. willing to work in evenings, at weekends and on public holidays (when needed)
- Planning and negotiation skills required
- Good level of computer literacy, conversant with all Microsoft products; preferably experience with fleet management software systems.
How to Apply
REF Code: 2026-8007 | Job Code: 2026-8007
About the Company
Jhpiego is a nonprofit organization for international health affiliated with Johns Hopkins University. The group was founded in 1973 and initially called the Johns Hopkins Program for International Education in Gynecology and Obstetrics, but is now referred to simply as Jhpiego.
Website: https://jhpiego.org/where-we-work/eswatini/
Frequently Asked Questions
What are the typical educational qualifications and certifications required for a Transport Officer role in Eswatini, especially for an international NGO like Jhpiego?
A diploma or degree in Logistics, Transport Management, or Business Administration is usually preferred. Essential certifications often include a valid Eswatini driving license (Code B/C), defensive driving, and potentially first aid. Experience with fleet management software and basic vehicle maintenance knowledge is also highly valued.
What are the primary day-to-day responsibilities of a Transport Officer in Eswatini, particularly within an NGO context?
Daily tasks involve managing vehicle allocation and scheduling, monitoring fuel consumption, and ensuring vehicle maintenance and repairs are conducted promptly. You'd also be responsible for maintaining accurate transport records, ensuring compliance with local traffic laws, and supporting field operations logistically.
What is the typical work culture and what are the general expectations for a Transport Officer working in an NGO in Eswatini?
The work culture often emphasizes teamwork, respect, and punctuality, with a strong focus on mission-driven objectives. You'll be expected to demonstrate reliability, proactive problem-solving, and adaptability to changing operational needs, often requiring flexibility in working hours.
What are the realistic career progression or growth paths for a Transport Officer in Eswatini, especially within the NGO sector?
You could progress to a Senior Transport Officer, Logistics Coordinator, or even a Fleet Manager position, often involving oversight of larger teams or multiple projects. Opportunities for specialized training in supply chain management or advanced logistics can also open doors for broader roles within the sector.
What are the common benefits package components for a Transport Officer working for an international NGO in Eswatini?
Benefits typically include paid annual leave, sick leave, and compassionate leave in line with Eswatini labor laws. Most international NGOs also offer medical aid contributions and a pension scheme to their permanent staff.
What is the best way to apply for a Transport Officer position in Eswatini, and what do employers typically look for in applications?
Applications usually require a detailed CV and a compelling cover letter highlighting relevant experience in fleet management, logistics, and compliance. Employers seek candidates with strong organizational skills, a proven safety record, and a good understanding of Eswatini's transport regulations.