Job Summary
- Type: full-time
- Location: Mbabane
- Category: Hospitality
- Closing Date: 2026-08-31
Key Responsibilities
- TEMPORARY WAITRESS: Proven 2 years of work experience as a Waiter or Waitress, Exceptional presentation skills. Attentiveness and endurance for customers. Ability to work in a team or individually as and when required. Ready to work in shifts. Willingness to work on holidays and weekends.
- TEMPORARY CHEF: 1 to 5 years working in professional kitchens Experience managing inventory, ordering supplies, and reducing food waste Ability to work in a team or individually as and when required. Ready to work in shifts. Willingness to work on holidays and weekends.
- FULL-TIME DAY SECURITY OFFICER: Previous security experience preferred Must be reliable, alert and professional Must be available to work day shifts
- FULL-TIME HOUSEKEEPER: Must have experience working in a lodge or hotel Good knowledge of housekeeping standards and cleaning procedures Must be reliable, hardworking and detail-oriented
Requirements
- Proven 2 years of work experience as a Waiter or Waitress, Exceptional presentation skills.
- Attentiveness and endurance for customers.
- Ability to work in a team or individually as and when required.
- Ready to work in shifts. Willingness to work on holidays and weekends.
- 1 to 5 years working in professional kitchens
- Experience managing inventory, ordering supplies, and reducing food waste
- Ability to work in a team or individually as and when required.
- Ready to work in shifts. Willingness to work on holidays and weekends.
- Previous security experience preferred
- Must be reliable, alert and professional
- Must be available to work day shifts
- Must have experience working in a lodge or hotel
- Good knowledge of housekeeping standards and cleaning procedures
- Must be reliable, hardworking and detail-oriented
How to Apply
Phone: +268 78086584 79583548
Address: Next to Edwaleni power station
About the Company
The Rock Edwaleni is a holiday and hospitality destination based in Eswatini, offering guests a blend of comfort and adventure. The property positions itself as an ideal escape for travellers seeking a memorable getaway within the country. Its offerings cater to both leisure visitors and those exploring Eswatini's natural surroundings. With a focus on combining relaxed accommodation with outdoor experiences, it serves as a base for holidays in the region.
Your Ideal Escape in Eswatini
Website: https://therockedwaleni.com/
Frequently Asked Questions
What qualifications do I need to work in hospitality at The Rock Edwaleni?
Most hospitality roles require at least a Form V / EGCSE certificate, with hospitality or tourism qualifications from institutions like the Eswatini College of Technology or SCOT being an advantage. For kitchen and service roles, food safety or barista certifications strengthen your application. Experience in hotels, lodges, or restaurants is often valued as much as formal education.
What are the typical day-to-day responsibilities in a hospitality role?
Depending on the position, duties may include guest reception and customer service, food preparation and service, housekeeping, or maintaining cleanliness of facilities. Staff are generally expected to work shifts, including weekends and public holidays, since hospitality operates seven days a week. Professional appearance, punctuality, and friendly interaction with guests are core expectations.
What does the local work culture look like in Eswatini's hospitality industry?
Eswatini workplaces tend to value respect for hierarchy, politeness, and teamwork, so addressing supervisors appropriately and building good relationships matters. Reliability and a strong work ethic are highly regarded, and employers often promote staff who show initiative. Being able to communicate well in both siSwati and English is a significant advantage when dealing with guests.
What career growth can I expect in hospitality in Eswatini?
Many workers start in entry-level positions such as waiter, cleaner, or kitchen assistant and progress to supervisor or department head roles over time. Gaining experience across different departments, plus short courses in management or culinary skills, speeds up advancement. Larger establishments and tourism hubs like Ezulwini Valley offer more opportunities for promotion.
What benefits are typically offered to hospitality employees in Eswatini?
Standard benefits usually include paid annual leave, sick leave, and contributions to a pension fund as required by law. Some employers also provide meals during shifts, uniforms, and medical aid assistance, though this varies by establishment. Always ask about benefits during the interview before accepting an offer.
How should I apply for vacancies at The Rock Edwaleni?
Prepare a clear CV highlighting any hospitality experience, attach certified copies of your certificates and ID, and follow the application instructions stated in the vacancy advert exactly. Employers in Eswatini look for neat presentation, honest references, and genuine enthusiasm for customer service. If applying in person, dress professionally and be polite to everyone you meet.