Job Summary
- Type: full-time
- Location: Mbabane
- Category: Executive Management
- Closing Date: 2026-04-27
Key Responsibilities
- Lead the development and implementation of ESCCOM’s long-term strategic vision and regulatory mandate, aligned with national legislation, government policy, national development objectives, and international best practice.
- Lead the execution of ESCCOM’S regulatory mandate, ensuring effective oversight of the communications sector in line with national legislation, government policy, and international best practice.
- Ensure fair competition, market efficiency, innovation, and consumer protection through the enforcement of licensing, regulatory, and compliance frameworks.
- Provide oversight of the national data protection mandate, ensuring effective regulation of personal data processing and protection of data subjects’ rights and remedies.
- Lead the coordination and oversight of national cybersecurity matters, strengthening compliance, coordination, and resilience against emerging digital risks.
- Direct and oversee the governance and management of the Universal Access and Service Fund (UASF) and drive initiatives that expand access to affordable, reliable, and quality communications services in rural and underserved communities.
- Provide independent, evidence-based policy advice and strategic support to the Board, including legislative and policy refinement and the resolution of regulatory and industry disputes, to ensure effective governance, accountability, and regulatory credibility.
- Establish and sustain authoritative relationships with Government, industry, consumers, regional regulators, and international partners, and represent ESCCOM at high-level national, regional, and international forums.
- Lead organisational performance by strengthening systems, processes, performance frameworks, and digital transformation initiatives that enhance regulatory effectiveness and institutional efficiency.
- Provide strategic financial stewardship over ESCCOM and the UASF, ensuring sound budgeting, sustainability, and compliance with public-sector financial governance standards.
- Provide executive leadership by cultivating a high-performance, values-driven organisational culture and ensuring effective talent management, leadership development, and succession planning.
- Oversee enterprise-wide risk management, audit, and compliance frameworks, including the management of regulatory, operational, financial, cybersecurity, and reputational risks.
- Integrate sustainability and environmental, social, and governance (ESG) principles into regulatory and organisational practices, and maintain accountability to the Board and responsible Ministry in support of ESCCOM’s mandate.
Requirements
- Strategic and analytical capability.
- Strong governance, regulatory compliance, and public accountability.
- Proven executive leadership with strong communication, and stakeholder engagement skills.
- Strong negotiation, networking, and relationship-building capability.
- Sound knowledge of industrial relations and people management in a public-sector or regulatory environment.
- Bachelor’s degree in Business Administration, Commerce, Economics, Law, Public Policy, ICT, Engineering, or a related field.
- Master’s degree in a related discipline.
- Additional qualifications in regulatory governance, leadership, or strategic management will be an added advantage.
- Minimum of twelve (12) years’ experience, eight (8) of which should have been in an executive leadership role, preferably in the ICT, telecommunications, or regulatory sectors.
- Proven experience in strategic planning, policy development, and organisational governance within complex institutional environments.
- Strong experience in financial management, operational leadership, and enterprise risk management.
How to Apply
About the Company
The Eswatini Communications Commission (ESCCOM) is the independent regulatory body for the communications sector in Eswatini. Established under the Eswatini Communications Commission Act, 2013, its primary mandate is to regulate and facilitate the growth of telecommunications, broadcasting, and postal services within the Kingdom. ESCCOM is responsible for licensing operators, managing the national spectrum, promoting competition, and ensuring consumer protection across these vital sectors. The Commission plays a crucial role in developing a vibrant and accessible communications landscape, working to ensure universal access and high-quality services for all citizens of Eswatini.
Regulating and Facilitating Growth of the Communications Sector.
Frequently Asked Questions
What are the typical qualifications and experience required for a CEO role at a regulatory body like ESCCOM in Eswatini?
Such a role typically demands a Master's degree in a relevant field like Business Administration, Law, Engineering, or ICT, coupled with extensive senior management experience, preferably within a regulatory or telecommunications environment. Demonstrated leadership, strategic planning, and stakeholder management skills are crucial for success in this high-level position.
What would be the common day-to-day responsibilities of a CEO at the Eswatini Communications Commission?
A CEO would typically oversee strategic direction, regulatory compliance, and stakeholder engagement with government, industry, and consumers. Daily tasks involve high-level decision-making, financial oversight, team leadership, and ensuring the Commission effectively regulates Eswatini's communications sector.
What are the general work culture and expectations for a senior executive in a parastatal like ESCCOM in Eswatini?
The work culture often emphasizes respect for hierarchy, collaborative decision-making, and a strong commitment to national development objectives. Executives are expected to demonstrate strong ethical leadership, accountability, and effective engagement with various government ministries and traditional structures.
What typical benefits packages, such as leave, medical aid, and pension, can one expect for a CEO position in an Eswatini parastatal?
Executive benefit packages in Eswatini parastatals are generally comprehensive, including substantial annual leave, robust medical aid coverage, and a provident fund or pension scheme. Other benefits may include a company vehicle, housing allowance, and professional development opportunities tailored to the role.
What are the realistic career progression or growth paths for someone holding a CEO position in an Eswatini parastatal?
While a CEO role is often a pinnacle, progression could involve transitions to other high-level public sector appointments, advisory roles to government, or executive positions in larger regional or international organizations. Experience gained is highly valuable for board memberships and consulting roles within Eswatini and beyond.
When applying for a CEO role in Eswatini, what do employers, especially parastatals like ESCCOM, typically look for in candidates?
Employers seek candidates with a proven track record of strategic leadership, strong governance understanding, and significant experience in the relevant sector. Beyond qualifications, they value strong communication skills, integrity, the ability to navigate local political landscapes, and a commitment to Eswatini's national development goals.